Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

  • Personal Information: When you sign up, make a purchase, or contact us, we may collect your name, email address, phone number, and payment details.
  • Non-Personal Information: We collect information about your browsing behavior, device type, IP address, and location using cookies and tracking technologies.

How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your orders, account, and customer support.
  • To personalize and improve your experience on our website.
  • To send marketing communications and promotional offers (if you've opted-in).
  • To comply with legal obligations and resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect site functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Sharing and Disclosure

  • Service Providers: Shared with trusted partners (payment processors, shipping, etc.).
  • Legal Compliance: Disclosed if required by law or authorities.
  • Business Transfers: May be transferred in case of mergers, acquisitions, or sales.

Your Rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (with conditions).
  • Opt out of marketing communications.

To exercise your rights, contact us at support@tensorgear.com.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with an updated date. Please review periodically to stay informed.

Contact Information

For any questions, please email us at support@tensorgear.com.

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